One thread from the sale, through the fit, to the factory.
Faden connects nine tools around a single client and order — so your studio runs on one system instead of nine spreadsheets. Named the way the bench talks, built the way the bench works.
A made-to-measure configurator clients drive themselves
A guided, garment-first wizard that walks your client through occasion, cloth, style and construction — costed live, so the number they see is the number you quote.
- —Deep taxonomy for jackets, trousers, waistcoats and more
- —Cloth, lining, contrast, buttons, monogram and construction options
- —Live pricing tied to your own cost matrix
- —Saved designs and presets clients can revisit
A factory-ready board from cut to final stitch
Every order becomes a card that moves through your real workroom stages. Tech packs and BOMs are generated from the order, and status advances automatically as work is logged.
- —Kanban board with configurable cut / make / trim / QC / fitting stages
- —Tech packs and cut sheets generated from the order
- —Cutting-photo tracker and live status per garment
- —Auto-advance engine so the board keeps itself current
Cutting
Making
Fitting
Your factory sees the ticket, never the client
A portal for outworkers and factory lines: they accept offers, work cutting tickets, and post stage photos that land straight on the order — while client names stay yours alone.
- —Offers and acceptance per commission
- —Cutting tickets generated from the order spec
- —Stage photos straight onto the production board
- —Included from Atelier · $39/mo add-on on Studio
A client record built for repeat commissions
Not a generic contact list. Profiles carry the client's full history — orders, designs, fittings, comms and follow-ups — plus companies, tags and a sales pipeline made for bespoke.
- —Companies, tags and segments for corporate and wedding work
- —Comms log with two-way email threading
- —Follow-ups, leads and a made-to-measure sales pipeline
- —Every order, design and fitting on one timeline
Text your clients from the same thread as everything else
Two-way SMS lives in the Inbox beside email — fitting reminders, ready-for-collection notes and campaigns, sent from the house number or your own. Every paid plan includes a monthly allowance; top up only when you need more.
- —Two-way threads in the Inbox — replies land with the client's record
- —Fitting reminders and order updates fire automatically
- —50–1,000 messages included monthly by plan, top-up packs beyond
- —Your own dedicated number, on Atelier and up
Measurements that remember
Measurement sets are versioned against the client, so alterations and posture notes compound. Deltas are obvious at a glance and flow straight to the workroom — before two centimetres becomes a re-cut.
- —Versioned fit profiles with measurement deltas over time
- —Alteration and posture notes attached to the garment
- —Weight-trend and pre-cut change alerts
- —Grading and posture-to-factory handoff
Take payment and keep one source of truth
Collect deposits and balances against the order, connect the processor you already use, and sync orders and reports to Shopify or WooCommerce and the store you already run so your books never split.
- —Deposits, balances and per-order payment tracking
- —Stripe, Square and Afterpay support
- —Two-way order & report sync with Shopify and WooCommerce
- —Push invoices, payments and refunds to Xero, QuickBooks or MYOB
- —Customer-picks checkout at the point of sale
A locked door, not a latch
Client data is encrypted in the record, tenants are isolated at the database, and who-can-do-what is yours to define — down to a role you invent for one Saturday junior.
- —Custom roles and per-staff permissions
- —SSO with Google, Microsoft or your enterprise IdP (Maison)
- —MFA, device sessions, sign-out-everywhere and IP allowlists
- —Audit trail with CSV export · encrypted client PII
Know what's selling and what's sitting
Sales, products, inventory and client reporting with CSV export — the numbers you need to run the studio, without exporting to a spreadsheet first.
- —Sales, product, inventory and client reports
- —CSV export on every report
- —Best-sellers, slow movers and margin views
- —Platform-wide analytics for multi-studio operators
Everything else that keeps a studio running
Branded client portal
A customer-facing site on your own domain where clients design garments, request quotes and manage their wardrobe — dressed in your House Style, your name, never ours.
Inventory & fabrics
Track cloth, trims and stock levels, with low-stock signals and per-garment bills of materials.
Automations
Follow-ups, fitting reminders and status updates fire on their own so nothing slips through the cracks.
Many doors, one house
Multi-location groups run every door on one ledger — shared clients, per-door bookings and rollup reporting, on the Maison plan.
Works with the tools you already use
Connect the store you already run, plus your payments, accounting, messaging and shipping — Faden is the system behind your shop, not another online store; it plugs into your stack rather than replacing it. And for anything bespoke, signed outbound webhooks fire on every order, payment and status change, from the Atelier plan.
Roadmap tiles are votes, not vapour — connected studios pick what we build next from inside their integrations drawer.
See it running in your studio
Start a free 14-day trial and set up your first garment in minutes — no card required.