Faden Help Centre
How can we help?
Guides for setting up and running your studio on Faden.
🚀
Getting started
Your first week on Faden
- Getting started with Faden →
- Set up your studio details →
- Add your first client →
- Recording measurements →
👥
Clients & CRM
The Book — records, timelines, companies, parties and leads
- The Book: how the client list thinks →
- The Yarn: one thread per client →
- Companies: corporate and B2B clients →
- Parties: weddings and event groups →
📐
Fittings & measurements
Measurements, fittings and alterations
- The fitting lifecycle: first measure to final press →
- Fitting mode: hands-free capture at the rail →
- Alterations: recording and costing the recut →
- Fit intelligence: what Faden watches for →
✂️
Orders & production
Commissions, the Board, factories and delivery
- The Board: production at a glance →
- Quotes and approvals →
- Sending work to production →
- Tech packs: the cut sheet your maker reads →
🎨
The design tool
Designing garments with clients — and letting them design alone
- The design tool: garment-first, priced as you go →
- Presets: your house looks →
- The cloth wall: a fabric library that sells →
- When a client designs: submissions to drafts →
💬
Messaging & the Inbox
Email, SMS, templates and every client conversation
- The Inbox: every conversation in one room →
- Who the email comes from →
- Notification events and templates →
- How Faden picks SMS vs email →
📈
Growth & reports
The Ledger — reports, automations, campaigns and trunk shows
- Reports: reading the Ledger →
- Automations: follow-ups while you sleep →
- Campaigns and discount codes →
- Trunk shows: selling on the road →
🔒
Security & privacy
Access, audit, client data and how Faden protects the house
- How Faden protects your studio →
- MFA, sessions and sign-in alerts →
- Roles and permissions in depth →
- The audit log: who did what →
Not on Faden yet?
Everything in these guides comes built in. Start free — no card needed.
Start your studio →