Priced per studio. Never per sale.
A flat fee, by the month, the season or the year. What you make on a commission is entirely yours. Prices in AUD.
Bench
One pair of hands, finding their feet. Free forever.
Free forever
- —1 hand (seat)
- —30 clients
- —15 commissions / month
- —Studio subdomain · mark + cloth
- —Community support
Studio
A working shop with a bench and a couple of hands.
$325 billed per season (6 mo)
- —3 hands (seats) · +$15 each
- —Unlimited clients & commissions
- —Custom domain + full House Style
- —Automations & integrations
- —50 House Messages / mo
- —Email support
Atelier
A house that sends work out and protects its book.
$930 billed per season (6 mo)
- —8 hands (seats) · +$12 each
- —The Workroom — makers & factories
- —White-label — no trace of Faden
- —200 House Messages / mo
- —Priority support
Maison
Many doors, one house — groups and multi-location.
sales-led · a human closes
- —Unlimited hands (seats)
- —Multiple doors (locations)
- —SSO — SAML / OIDC
- —Your own number included
- —1,000 House Messages / mo
- —Named human + SLA support
Every trial runs the full Atelier for 14 days — the plan you pick is only where you land afterwards.
Add-ons, by the piece
Need one thing from the next tier, not the whole tier? Buy the notion. Each is included higher up — and priced so that at two, the tier wins.
White-label
$29 /moRemove every trace of Faden — door, portal, sign-in, emails — without stepping up to Atelier.
On Studio · included from Atelier
The Workroom
$39 /moThe maker portal for one outworker or factory line — offers, cutting tickets, stage photos.
On Studio · included from Atelier
Your own number
$15 /moA dedicated AU mobile number for House Messages — your sender identity, clean two-way threads in the Inbox.
On Atelier · included from Maison
Extra hands
$15 / $12Seats past the plan’s count, per seat per month — $15 on Studio, $12 on Atelier.
Seats · billed with the plan
Everything in each plan
| Feature | Bench$0/mo | Studio$59/mo | Atelier$169/mo | Maisonfrom $549/mo |
|---|---|---|---|---|
| Hands (seats) | 1 | 3 · +$15 | 8 · +$12 | Unlimited |
| Clients | 30 | Unlimited | Unlimited | Unlimited |
| Commissions / month | 15 | Unlimited | Unlimited | Unlimited |
| Design studio & client portal | ||||
| Tailoring CRM | ||||
| Fittings & measurements | ||||
| Payments (Stripe/Square) | ||||
| Orders & reporting | ||||
| Custom domain + House Style | ||||
| House Messages included / mo | 50 | 200 | 1,000 | |
| Automations & integrations | ||||
| The Workroom — factory portal | + $39/mo | |||
| White-label | + $29/mo | |||
| Webhooks | ||||
| Your own number | + $15/mo | |||
| SSO — SAML / OIDC | ||||
| Support | Community | Email | Priority | Named human + SLA |
+ $/moavailable as an add-on on that plan — see the haberdashery above.
Pricing FAQ
Is there really a free trial?
Yes — every trial runs the full Atelier for 14 days, no card required. The plan you pick only sets where you land afterwards; drop to the Bench any time and keep every stitch of your data.
Can I change plans later?
Any time. Upgrade or downgrade from your billing settings; changes are prorated so you only pay for what you use.
What does white-label mean?
All platform branding is removed and your customers only ever see your own brand — your client portal, your emails, your sign-in, your own domain. It's included from the Atelier plan, or $29/mo as an add-on on Studio.
What happens when my House Messages run out?
Nothing breaks. Fitting reminders and replies keep sending from a top-up balance you control — buy a pack when you need it, or switch on auto top-up and never think about it. Unused plan messages reset monthly; top-ups never expire.
Should I buy an add-on or upgrade?
One notion — buy the notion. Two or more — the next tier is cheaper, and your bill will tell you so. Add-ons cancel any time.
Do you take a cut of my sales?
No. Faden is a flat subscription — we don't take a percentage of your orders. Payment-processor fees (e.g. Stripe) are separate and go to them, not us.
Can I use my own domain?
Yes, from the Studio plan up. Point your domain at your studio and we handle the certificate automatically.
What happens to my data if I leave?
It's yours. You can export clients, orders and reports as CSV at any time, and we de-identify records we're required to retain for tax/legal reasons.
Try every feature free for 14 days
No card required. Pick a plan when you're ready — or talk to us first.